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Tools & Systems

First, the big picture: you work with an AI system

Section titled “First, the big picture: you work with an AI system”

Anderson’s marketing runs on more automation than most companies our size. A lot of routine work — drafting posts, generating Google Business Profile posts from real jobs, pulling data, sending review requests — flows through Claude-powered AI agents and Python tools. Here’s the part that matters:

The tools do the heavy lifting. You do the judgment. Your value is strategy, creativity, brand quality, catching what’s wrong, and the human touch. You are not here to be a button-pusher, and you’re not competing with the agents — you’re the editor-in-chief over them.

Two terms you’ll hear:

  • WAT — our framework: Workflows (written SOPs), Agents (the AI that reads a workflow and does the task), Tools (the scripts that actually call an API or publish a post). AI handles the reasoning; code handles the doing. That split is what makes it reliable.
  • The 3-tier agent model — bigger AI models plan, mid models create drafts, small fast models publish. You’ll mostly interact at the review/approve step: a draft shows up, you check it, you approve or fix it.
ToolWhat it isYour relationship to it
ClickUpOur marketing command center — every task, status, and reviewYou’ll live here daily. Drafts wait here for approval.
Google Workspace (Gmail, Drive, Docs, Sheets, Calendar)Email, files, calendar, reporting spreadsheetsDaily. Brand assets and reports live in Drive.
ToolWhat it isYour relationship to it
ServiceTitan (ST)The company’s core system — every job, dispatch, invoice, customer, lead sourceYou’ll read it for reporting and lead sources. Source of all our real data.
ToolWhat it isYour relationship to it
Google Business Profile (GBP)Our free Google/Maps listings (Phoenix, Chandler, Arcadia)Review monitoring/responses; auto-posts from real jobs.
Google AdsPaid search (PPC) — biggest paid channelMonitor/learn first; optimize later.
Microsoft/Bing AdsPaid search on BingSame as Google Ads, smaller.
Meta Ads (Facebook/Instagram)Paid socialAwareness + retargeting.
LinkedIn AdsB2B paid socialTargeting decision-makers.
CallRailTracks which marketing source drove each phone callThe backbone of “which channel actually worked.”
ToolWhat it isYour relationship to it
BufferSchedules organic social posts (FB, LinkedIn, IG)Your first assignment uses this. Draft → review → schedule.
CanvaBranded graphics from templatesQuick on-brand visuals.
WordPressOur blog / website CMSWhere SEO blog posts publish.
Content catalog (Supabase)A searchable library of all our photos, videos, past postsClaude can search it to find the right asset/example.
ToolWhat it isYour relationship to it
KlaviyoEmail & SMS — review requests, win-back, campaignsYou’ll help with campaigns and list health over time.
ApolloB2B prospecting — targeted cold-outreach listsLead-gen support, later in your ramp.
ToolWhat it isYour relationship to it
KeeperOur password vaultUse it instead of writing passwords down.

Do this during your Monday solo block (10:00–11:30). Everything below was set up before you started. Log into each one, confirm it works, and check the box. Flag anything that doesn’t let you in — write it on your question list for the 11:30 regroup. (Don’t worry about doing anything yet — just confirm you can get in.)

  • Email / Google Workspace — log into your @andersonlockandsafe.com Gmail, see Calendar, open Drive
  • Keeper (password vault) — log in; your other passwords may live here
  • ClickUp — log in and see the Marketing space
  • ServiceTitan — log in (read access)
  • Buffer — log in and see our social channels
  • Canva — log in and see our brand templates
  • Google Business Profile — access the Phoenix/Chandler/Arcadia listings
  • Google Ads — log in
  • Meta Business Suite (Facebook/Instagram) — log in
  • Microsoft/Bing Ads — log in
  • LinkedIn (company page) — confirm you’re an admin
  • Klaviyo — log in
  • CallRail — log in
  • Apollo — log in
  • Claude (claude.ai) — log in; you’ll use this Thursday

If a login is missing or broken, it’s not your fault — provisioning is on us. Just flag it. Last updated: 2026-06.